Contact Us

Your Satisfaction Is Our Success

Mailing Address:
Taxsaver Plan
4131 N Central Expressway #250 Dallas, TX 75204
PO Box 609002 Dallas, TX 75360

Phone Number:
214-559-0472 or 800-328-4337

General Question Form

Hours Of Operation
Monday - Friday 8:30 am - 5:45 pm CST   (Email and Chat options available from 7am CST)

All questions regarding your account will be addressed by our Customer Service Associates.

Claims Fax Number:

Email Addresses: –This address is for questions regarding your account. Please do not submit claims to this address. A response to your question will be returned in 2 - 4 business hours. Some questions require additional information that may take up to 24 hours to respond. Questions submitted in Spanish are also accepted. – This email address should be used to submit all claims. Please attach pdf, jpg, jiff, or tif files. Please do not submit questions about your account to this email address. Any claim received after 3:00 pm is considered to be received the following business day. As an example, a claim received Monday prior to 3:00 pm CST will be processed at the end of business Wednesday and entered into your TaxSaver Plan account Thursday morning prior to check writing.

Claim received: Claim processed:
Monday before 3:00 CST Wednesday by 5:00 CST
Tuesday before 3:00 CST Thursday by 5:00 CST
Wednesday before 3:00 CST Friday by 5:00 CST
Thursday before 3:00 CST Monday by 5:00 CST
Friday before 3:00 CST Tuesday by 5:00 CST
Saturday & Sunday Wednesday by 5:00 CST